Charging port check
A useful first check for charging issues and cable confusion.

We help with cracked and non-working screens, battery problems, charging faults, speaker issues and possible water damage across Melbourne North. Send the phone model, suburb and clear photos through QuoteMe. A technician confirms the fixed price before paid work starts; same-day service may be available for selected jobs after confirmation.
These links use current Your IT & Tech Mates information. A technician confirms the work and price before paid work starts.
Use this section to compare the main options first, then scroll for the detail, FAQs and related pages underneath.
Your phone has a cracked screen, battery problem, charging issue, water exposure, or performance slowdown.
The aim is to help you decide quickly whether the phone is worth fixing and how urgent the problem really is.
Call if there is water damage, battery swelling, or important data at risk. Otherwise compare likely price and repair value.
We help with screen damage, battery issues, charging faults, speaker problems and water-damaged phones across Melbourne's northern suburbs.
Start with the section that matches your problem, then use the linked guide, tool or service page for the next step.
How much does phone repair cost? Current indicative guides are $149–$649 for phone/tablet screens, $99–$229 for batteries and $129–$299 for charging issues. The exact model, fault and part quality must be confirmed before the fixed quote.
Should you repair or replace your phone? Compare the confirmed repair quote with the phone's current value, update support, condition and how long you plan to keep it. Use our phone repair price estimator as a guide, then confirm the actual model and fault before deciding.
Cracked glass, broken LCD, or touch not responding. We replace screens on iPhones, Samsung, Google Pixel, Oppo, and most Android brands.
Check screen damage →If your phone dies before lunch, struggles in the cold, or shuts off unexpectedly, the battery is failing. Most replacements take under an hour.
Check battery health →A phone that won't charge, charges intermittently, or needs the cable held at an angle usually has a worn charging port. We repair or replace Lightning, USB-C, and Micro-USB ports.
Charging fault check →Blurry photos, black camera screen, or broken camera glass. We replace both front and rear cameras on iPhones and Android devices.
Dropped in water? Turn it off immediately, don't charge it, and bring it to us. We clean and dry the board, replace corroded components, and recover data where possible.
Phones stuck in boot loops, apps crashing constantly, or software corruption after an update. We restore iOS or Android without losing your data where possible.
📱 Cracked screen or dead phone?
Priority phone repairs may be available, subject to model, parts and technician capacity. We confirm timing before you rely on it.
The phone is under 3–4 years old · The fault is isolated (screen or battery only) · Repair costs less than 40% of the phone's current trade-in value · You have data you don't want to lose or re-setup
The phone is 5+ years old and no longer receives security updates · Multiple components are failing · Repair cost exceeds the phone's replacement value · The motherboard is damaged beyond economical repair
| Repair Type | Typical Cost | Timeframe |
|---|---|---|
| iPhone screen (12/13/14/15) | $149 – $649 | Subject to parts and capacity |
| iPhone screen (older models) | $149 – $649 | Subject to parts and capacity |
| Samsung screen replacement | $149 – $649 | Subject to parts and capacity |
| Phone battery replacement | $99 – $229 | Timing confirmed with the model |
| Charging port repair | $129 – $299 | Timing confirmed after diagnosis |
| Camera replacement | $149 – $349 | Timing confirmed with the part |
Fixed-price quotes provided upfront. The Eligible Repair Promise applies only to qualifying repair jobs and the agreed fault; exclusions or other charges are explained before work.
Answers to common phone repair questions — costs, options, and what to do before you get in touch.
These quick terms help you understand urgency, likely cost and whether repair is worthwhile.
Recent local jobs around Melbourne's North include urgent phone repairs, device troubleshooting, and practical support for homes and small businesses across Melbourne's North.
Clear explanations and practical next steps
Some customers already know the problem. Others just know something is wrong. These related pages help you move to the right service quickly without guessing.
We’re based in Epping and regularly help customers across Melbourne’s northern suburbs. If you are nearby and want fast, practical repair help, there’s a good chance we already support your area.
Not sure if we cover your suburb? Contact us and we’ll let you know the best next step.
Call or WhatsApp to find out whether the smarter next step is repair, recovery, upgrade or replacement before you spend money.
Supporting local homes and businesses in Melbourne's North and nearby areas.
These nearby pages can help if you want to compare options, check service areas or read practical advice before getting in touch.
People often land here while helping a parent, client, staff member or household. These related pages may help too.
Many mobile repair customers search by suburb because they want a nearby option for screens, batteries, charging issues and water damage. These local pages connect the Melbourne hub to the northern suburbs where we most often help.
These pages help local customers move quickly to the most relevant nearby service page.
Local support matters here because nearby customers often want to compare price, speed and trust before they book.
Use these links to move from general support into a specific service, pricing or booking page.
Use the school device support pathway when the issue involves a student device, back-to-school setup, parent buying help or a repair decision that affects everyday school use.
Yes — if you are looking for phone repair and want a local Melbourne North team to explain the safest, clearest and most cost-aware next step before you commit.
This page is written for home users, families, students, seniors and small businesses across Melbourne’s northern suburbs. You do not need to know the technical cause first — describe what changed, what you need working again and how urgent it feels.
Customers normally arrive here because of screen damage, battery problems, charging faults, setup issues and device confusion. We focus on narrowing the cause, avoiding unnecessary work and explaining repair, support or replacement options plainly.
You get practical guidance, plain-English wording, price-first pathways where possible and a recommendation that fits the device, the risk, the age of the equipment and your budget.
Your IT and Tech Mates helps customers across Epping, Wollert, South Morang, Mernda, Lalor, Thomastown, Mill Park, Bundoora and nearby suburbs. This page explains phone repair, what to expect and the safest next step for customers across Melbourne’s north.
A quick summary to help you compare the service, likely fit and next step.
Use this page when you want phone repair with local support, clear communication and practical next steps.
Tell us what is not working, when it started, your suburb and whether files, work, school or communication are affected.
Useful for customers around Epping, Wollert, South Morang, Mernda, Lalor, Thomastown, Mill Park, Bundoora and nearby suburbs.
No. A plain-English description is enough. We can usually guide you from the symptoms, the device type, the urgency and your suburb.
Where possible, yes. We aim to explain likely pricing, what could change the cost and whether repair, setup, support or replacement is the better value path.
Yes. Your IT and Tech Mates is focused on practical local help across Melbourne’s northern suburbs, including Epping, Wollert, South Morang, Mernda, Lalor and nearby areas.
Send the device type, the issue, when it started, any error message or photo, your suburb and whether the problem affects work, study, files or communication.
Explore practical regional guides for common technology problems and nearby service areas.
Weekend appointments depend on current technician capacity, travel, the fault and any parts required. Start QuoteMe with the device, issue and suburb; we confirm the available window and the applicable support, assessment or repair price before paid work begins. If the scope changes, we stop and provide a revised quote for approval.
No extra work starts without your approval.
One connected service system
Your IT & Tech Mates uses TheFixers.APP to manage QuoteMe requests, tracked referrals, quotes and customer follow-up in one connected system.
Describe the problem in your own words. We will prepare a clear summary, provide an indicative range where suitable and confirm the next step.
Get an indicative repair estimateReferring a friend, family member or customer? Sign in to share a tracked referral.
Refer a customerReferral commissions are subject to eligibility, completed-job verification and the referral terms.