Start a tech support request | Your IT and Tech Mates

What needs help?

Tap the closest answer. It is okay if you are not sure.

We can suggest a likely NDIS category and support item/code for human review. This does not approve funding.

Choose the closest problem. You can add more details later.

We’ll email you when there’s an update.

First nameEmail address

Optional. Add a photo or note if it helps.

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Optional device photo

A photo can show the device, model label, damage or an error message. You can skip this.

Photos are processed temporarily and deleted after extraction. Do not include passwords or account details. IMEI and EID are not collected.

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Tell us anything important0 / 1200

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Your editable summary

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No payment is taken now. We’ll show you a quote before any paid work starts.

After you send it, we’ll email you when there’s an update. You won’t need to explain the problem again.