/* Homepage email support + software workflow showcase */
/* Layout fix: wider ticket card, cleaner two-column balance, no one-word wrapping. */
.email-support-showcase{
  background:linear-gradient(135deg,#f7fff9 0%,#ffffff 52%,#eff8ff 100%);
  border-top:1px solid rgba(13,75,58,.08);
  border-bottom:1px solid rgba(13,75,58,.08);
  padding-top:72px;
  padding-bottom:72px;
}
.email-support-grid{
  display:grid;
  grid-template-columns:minmax(0,1fr) minmax(430px,520px);
  gap:54px;
  align-items:center;
}
.email-support-copy{
  max-width:760px;
}
.email-support-copy h2,
.software-proof-grid h2{
  margin:.35rem 0 .85rem;
  letter-spacing:-.035em;
  line-height:1.04;
}
.email-support-copy h2{
  max-width:720px;
  font-size:clamp(2.5rem,4.9vw,4.95rem);
}
.email-support-copy .lede{
  max-width:760px;
  line-height:1.75;
}
.email-support-actions,
.software-proof-cta{
  display:flex;
  flex-wrap:wrap;
  gap:12px;
  margin:24px 0 18px;
}
.email-support-warning{
  margin:0;
  max-width:760px;
  padding:16px 18px;
  border:1px solid rgba(13,75,58,.18);
  border-radius:18px;
  background:rgba(255,255,255,.84);
  color:#24443a;
  font-size:.96rem;
  line-height:1.55;
}
.email-support-panel{
  position:relative;
  width:100%;
  min-width:0;
}
.ticket-demo-card{
  width:100%;
  max-width:520px;
  margin-left:auto;
  background:#fff;
  border:1px solid rgba(13,75,58,.18);
  border-radius:30px;
  box-shadow:0 28px 80px rgba(14,43,32,.13);
  padding:24px;
  overflow:hidden;
  box-sizing:border-box;
}
.ticket-demo-card:before{
  content:"";
  display:block;
  height:7px;
  margin:-24px -24px 20px;
  background:linear-gradient(90deg,#006a44,#35b37e,#71d5ff);
}
.ticket-demo-head{
  display:flex;
  justify-content:space-between;
  gap:14px;
  align-items:center;
  margin-bottom:20px;
}
.ticket-demo-head span{
  font-weight:800;
  color:#0b3f34;
  font-size:1.05rem;
  white-space:normal;
}
.ticket-demo-head strong{
  font-size:.9rem;
  background:#eaf4ff;
  color:#0a4574;
  padding:9px 14px;
  border-radius:999px;
  white-space:nowrap;
}
.ticket-demo-card ol{
  counter-reset:step;
  list-style:none;
  margin:0;
  padding:0;
  display:grid;
  gap:14px;
}
.ticket-demo-card li{
  display:grid;
  grid-template-columns:38px minmax(0,1fr);
  gap:14px;
  align-items:start;
  padding:18px;
  border:1px solid rgba(13,75,58,.13);
  border-radius:18px;
  background:#fbfffd;
  min-width:0;
}
.ticket-demo-card li:before{
  counter-increment:step;
  content:counter(step);
  width:34px;
  height:34px;
  display:grid;
  place-items:center;
  border-radius:999px;
  background:#0a6b46;
  color:#fff;
  font-weight:900;
  font-size:.9rem;
  line-height:1;
}
.ticket-demo-card b{
  display:block;
  color:#07382f;
  margin:0 0 6px;
  font-size:1rem;
  line-height:1.25;
  white-space:normal;
}
.ticket-demo-card li span{
  display:block;
  width:100%;
  min-width:0;
  color:#3c5a51;
  font-size:.96rem;
  line-height:1.55;
  white-space:normal !important;
  word-break:normal !important;
  overflow-wrap:normal !important;
  hyphens:none !important;
}
.software-proof-band{
  background:linear-gradient(180deg,#f4f8f6 0%,#ffffff 100%);
}
.software-proof-grid{
  display:grid;
  grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);
  gap:28px;
  align-items:start;
}
.software-feature-list{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:14px;
}
.software-feature-list div{
  background:#fff;
  border:1px solid rgba(13,75,58,.14);
  border-radius:22px;
  padding:18px;
  box-shadow:0 14px 40px rgba(14,43,32,.07);
}
.software-feature-list strong{
  display:block;
  color:#07382f;
  margin-bottom:6px;
}
.software-feature-list span{
  display:block;
  color:#48665c;
  line-height:1.45;
}
.software-proof-cta{
  grid-column:1/-1;
  margin-top:0;
}
@media (max-width:1100px){
  .email-support-grid{
    grid-template-columns:1fr;
    gap:34px;
  }
  .email-support-copy,
  .email-support-copy h2,
  .email-support-copy .lede,
  .email-support-warning{
    max-width:100%;
  }
  .ticket-demo-card{
    max-width:100%;
    margin-left:0;
  }
}
@media (max-width:900px){
  .software-proof-grid{grid-template-columns:1fr;}
  .software-feature-list{grid-template-columns:1fr;}
}
@media (max-width:640px){
  .email-support-showcase{
    padding-top:48px;
    padding-bottom:56px;
  }
  .email-support-copy h2{
    font-size:2.3rem;
  }
  .ticket-demo-card{
    padding:18px;
    border-radius:24px;
  }
  .ticket-demo-card:before{
    margin:-18px -18px 18px;
  }
  .ticket-demo-head{
    align-items:flex-start;
    flex-direction:column;
  }
  .ticket-demo-card li{
    grid-template-columns:34px minmax(0,1fr);
    padding:16px;
  }
}

/* A00163: Ticket demo grid wrapping fix + homepage quick action board */
.ticket-demo-card b{
  grid-column:2;
  min-width:0;
}
.ticket-demo-card li span{
  grid-column:2;
  min-width:0;
}
.home-quick-board{
  background:#fffaf0;
  border-top:1px solid rgba(13,75,58,.08);
  border-bottom:1px solid rgba(13,75,58,.08);
  padding:26px 0 30px;
}
.home-quick-board-inner{
  display:grid;
  grid-template-columns:minmax(220px,.65fr) minmax(0,1.35fr);
  gap:22px;
  align-items:center;
}
.home-quick-board-copy strong{
  display:block;
  font-family:'Barlow Condensed',Arial,sans-serif;
  font-size:clamp(1.8rem,3vw,2.7rem);
  line-height:.98;
  color:#082f21;
  letter-spacing:-.025em;
}
.home-quick-board-copy span{
  display:block;
  margin-top:8px;
  color:#465f55;
  font-weight:700;
  line-height:1.45;
}
.home-quick-actions{
  display:grid;
  grid-template-columns:repeat(4,minmax(0,1fr));
  gap:12px;
}
.home-quick-action{
  display:flex;
  align-items:center;
  gap:10px;
  min-height:74px;
  padding:14px;
  border-radius:20px;
  background:#fff;
  border:1px solid rgba(13,75,58,.14);
  box-shadow:0 10px 30px rgba(14,43,32,.07);
  color:#102018;
  text-decoration:none;
  transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease;
}
.home-quick-action:hover{
  transform:translateY(-2px);
  box-shadow:0 16px 38px rgba(14,43,32,.11);
  border-color:rgba(7,138,82,.34);
  text-decoration:none;
}
.home-quick-action i{
  width:38px;
  height:38px;
  flex:0 0 38px;
  display:grid;
  place-items:center;
  border-radius:14px;
  background:#eaf7ef;
  font-style:normal;
  font-size:20px;
}
.home-quick-action b{
  display:block;
  font-size:.95rem;
  line-height:1.1;
  color:#07382f;
}
.home-quick-action small{
  display:block;
  margin-top:3px;
  color:#5a6f66;
  font-size:.78rem;
  line-height:1.25;
  font-weight:700;
}
.home-quick-action.ref i{background:#fff1d6;}
.home-quick-action.provider i{background:#eaf3ff;}
.home-quick-action.job i{background:#f3eef8;}
@media(max-width:1100px){
  .home-quick-board-inner{grid-template-columns:1fr;}
  .home-quick-actions{grid-template-columns:repeat(2,minmax(0,1fr));}
}
@media(max-width:620px){
  .home-quick-board{padding:18px 0 22px;}
  .home-quick-actions{grid-template-columns:1fr;}
  .home-quick-action{min-height:64px;}
}


/* Landing page News & Guides preview */
.home-news-section{position:relative;overflow:hidden;}
.home-news-toolbar{display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin:0 0 24px;}
.home-news-toolbar a{display:inline-flex;align-items:center;justify-content:center;border:1px solid rgba(0,89,143,.18);background:#fff;border-radius:999px;padding:10px 14px;font-weight:800;text-decoration:none;color:#0b4f82;box-shadow:0 8px 18px rgba(14,36,52,.05);}
.home-news-toolbar a:hover{transform:translateY(-1px);box-shadow:0 12px 26px rgba(14,36,52,.09);}
.home-news-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;align-items:stretch;}
.home-news-card{background:#fff;border:1px solid rgba(6,50,82,.12);border-radius:24px;padding:20px;box-shadow:0 16px 36px rgba(11,31,45,.08);display:flex;flex-direction:column;min-height:260px;}
.home-news-card-top{display:flex;gap:8px;align-items:center;justify-content:space-between;margin-bottom:14px;}
.home-news-type{display:inline-flex;align-items:center;border-radius:999px;background:#eaf7f1;color:#007653;font-weight:900;font-size:.78rem;letter-spacing:.02em;padding:7px 10px;text-transform:uppercase;}
.home-news-date{font-size:.82rem;color:#5f6f68;font-weight:700;white-space:nowrap;}
.home-news-card h3{font-size:1.3rem;line-height:1.08;margin:0 0 10px;color:#071c16;}
.home-news-card h3 a{color:inherit;text-decoration:none;}
.home-news-card h3 a:hover{text-decoration:underline;text-decoration-thickness:2px;text-underline-offset:3px;}
.home-news-card p{margin:0 0 16px;color:#41514a;line-height:1.55;}
.home-news-meta{display:flex;flex-wrap:wrap;gap:8px;margin-top:auto;margin-bottom:14px;}
.home-news-meta span{border:1px solid rgba(6,50,82,.1);background:#f7fbff;border-radius:999px;padding:6px 9px;font-size:.82rem;font-weight:700;color:#36556a;}
.home-news-link{font-weight:900;color:#005b9a;text-decoration:none;}
.home-news-link:hover{text-decoration:underline;text-underline-offset:3px;}
.home-news-action{margin-top:22px;}
@media (max-width:980px){.home-news-grid{grid-template-columns:repeat(2,minmax(0,1fr));}.home-news-card{min-height:0;}}
@media (max-width:640px){.home-news-grid{grid-template-columns:1fr;}.home-news-toolbar{justify-content:flex-start;overflow-x:auto;flex-wrap:nowrap;padding-bottom:4px;}.home-news-toolbar a{white-space:nowrap;}.home-news-card-top{align-items:flex-start;flex-direction:column;}.home-news-date{white-space:normal;}}


/* Photo-led quick help dashboard - reuses existing Your IT & Tech Mates images */
.photo-quick-help{
  background:linear-gradient(180deg,#fff 0%,#fffaf0 100%);
  padding-top:clamp(52px,7vw,84px);
}
.photo-action-grid{
  display:grid;
  grid-template-columns:1.15fr repeat(3,minmax(0,1fr));
  gap:18px;
  align-items:stretch;
}
.photo-action-card{
  display:flex;
  flex-direction:column;
  min-width:0;
  overflow:hidden;
  background:#fff;
  border:1px solid rgba(13,75,58,.13);
  border-radius:28px;
  box-shadow:0 18px 50px rgba(14,43,32,.09);
  color:#102018;
  text-decoration:none;
  transition:transform .18s ease, box-shadow .18s ease, border-color .18s ease;
}
.photo-action-card:hover{
  transform:translateY(-4px);
  box-shadow:0 26px 60px rgba(14,43,32,.13);
  border-color:rgba(7,138,82,.35);
  text-decoration:none;
}
.photo-action-card img{
  width:100%;
  aspect-ratio:16/10;
  object-fit:cover;
  display:block;
  background:#e8e0d2;
}
.photo-action-card.primary img{aspect-ratio:16/9;}
.photo-action-body{
  padding:20px;
  display:flex;
  flex-direction:column;
  gap:8px;
  flex:1;
}
.photo-action-body h3{
  font-family:'Barlow Condensed',Arial,sans-serif;
  font-size:clamp(1.55rem,2.4vw,2.1rem);
  line-height:.98;
  margin:0;
  color:#082f21;
  letter-spacing:-.02em;
}
.photo-action-body p{
  margin:0;
  color:#4c6258;
  line-height:1.48;
  font-weight:650;
}
.photo-action-body b{
  margin-top:auto;
  color:#078a52;
  font-weight:900;
}
.problem-pill-board{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
  justify-content:center;
  margin:22px 0 0;
}
.problem-pill-board a{
  display:inline-flex;
  align-items:center;
  min-height:42px;
  padding:10px 15px;
  border-radius:999px;
  background:#fff;
  border:1px solid rgba(13,75,58,.14);
  color:#0d4b3a;
  text-decoration:none;
  font-weight:900;
  box-shadow:0 8px 24px rgba(14,43,32,.06);
}
.problem-pill-board a:hover{
  border-color:#078a52;
  text-decoration:none;
}
.business-photo-panel{
  display:grid;
  grid-template-columns:minmax(250px,.72fr) minmax(0,1.28fr);
  gap:18px;
  align-items:stretch;
  margin-top:22px;
  padding:22px;
  border-radius:30px;
  background:#0b2d20;
  color:#fff;
  box-shadow:0 20px 55px rgba(11,45,32,.16);
}
.business-photo-copy h3{
  font-family:'Barlow Condensed',Arial,sans-serif;
  font-size:clamp(2rem,3.4vw,3rem);
  line-height:.95;
  margin:12px 0 10px;
  letter-spacing:-.025em;
}
.business-photo-copy p{
  color:rgba(255,255,255,.8);
  margin:0;
  line-height:1.55;
  font-weight:700;
}
.business-photo-panel .eyebrow{
  background:rgba(255,255,255,.1);
  color:#fff;
  border-color:rgba(255,255,255,.18);
}
.business-photo-actions{
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:12px;
}
.business-photo-actions a{
  position:relative;
  overflow:hidden;
  display:flex;
  align-items:flex-end;
  min-height:190px;
  border-radius:24px;
  padding:18px;
  color:#fff;
  text-decoration:none;
  background:#173f31;
}
.business-photo-actions a:before{
  content:"";
  position:absolute;
  inset:0;
  background:linear-gradient(180deg,rgba(0,0,0,.05),rgba(0,0,0,.72)),var(--quick-img) center/cover no-repeat;
  transition:transform .25s ease;
}
.business-photo-actions a:hover:before{transform:scale(1.05);}
.business-photo-actions span{
  position:relative;
  z-index:1;
  font-family:'Barlow Condensed',Arial,sans-serif;
  font-size:1.55rem;
  line-height:1;
  font-weight:900;
}
@media(max-width:1100px){
  .photo-action-grid{grid-template-columns:repeat(2,minmax(0,1fr));}
  .business-photo-panel{grid-template-columns:1fr;}
}
@media(max-width:720px){
  .photo-action-grid{grid-template-columns:1fr;}
  .photo-action-card img,.photo-action-card.primary img{aspect-ratio:16/9;}
  .business-photo-actions{grid-template-columns:1fr;}
  .business-photo-actions a{min-height:150px;}
  .business-photo-panel{padding:16px;border-radius:24px;}
}


/* A00164 senior UX fix: stable ticket layout + compact photo dashboard */
.email-support-grid{
  grid-template-columns:minmax(0,1.08fr) minmax(380px,500px) !important;
  align-items:center !important;
}
.ticket-demo-card{
  max-width:500px !important;
  overflow:visible !important;
}
.ticket-demo-card li{
  display:grid !important;
  grid-template-columns:36px minmax(0,1fr) !important;
  gap:14px !important;
  align-items:start !important;
}
.ticket-demo-card li:before{content:none !important;display:none !important;}
.ticket-step-number{
  width:34px !important;
  height:34px !important;
  display:grid !important;
  place-items:center !important;
  border-radius:999px !important;
  background:#0a6b46 !important;
  color:#fff !important;
  font-weight:900 !important;
  font-size:.9rem !important;
  line-height:1 !important;
  flex:0 0 auto !important;
}
.ticket-step-copy{
  min-width:0 !important;
  max-width:100% !important;
}
.ticket-step-copy b,
.ticket-step-copy span{
  grid-column:auto !important;
  display:block !important;
  min-width:0 !important;
  max-width:100% !important;
  white-space:normal !important;
  word-break:normal !important;
  overflow-wrap:break-word !important;
  hyphens:none !important;
}
.ticket-step-copy span{
  line-height:1.55 !important;
}

.photo-quick-help{
  background:linear-gradient(180deg,#ffffff 0%,#fffaf0 100%) !important;
}
.photo-action-grid{
  display:grid !important;
  grid-template-columns:minmax(320px,1.15fr) repeat(3,minmax(220px,1fr)) !important;
  gap:18px !important;
  align-items:stretch !important;
}
.photo-action-card{
  border-radius:24px !important;
  overflow:hidden !important;
  border:1px solid rgba(13,75,58,.13) !important;
  background:#fff !important;
  box-shadow:0 16px 42px rgba(14,43,32,.08) !important;
}
.photo-action-card img,
.photo-action-card.primary img{
  width:100% !important;
  height:190px !important;
  aspect-ratio:auto !important;
  object-fit:cover !important;
  display:block !important;
}
.photo-action-card.primary img{
  height:240px !important;
}
.photo-action-body{
  padding:18px !important;
}
.photo-action-body h3{
  font-size:clamp(1.45rem,2.1vw,1.9rem) !important;
}
.photo-action-body p{
  font-size:.98rem !important;
  line-height:1.5 !important;
}
.problem-pill-board{
  justify-content:flex-start !important;
}

@media(max-width:1180px){
  .photo-action-grid{grid-template-columns:repeat(2,minmax(0,1fr)) !important;}
  .photo-action-card.primary{grid-column:1/-1 !important;}
  .photo-action-card.primary img{height:280px !important;}
  .email-support-grid{grid-template-columns:1fr !important;}
  .ticket-demo-card{max-width:100% !important;margin-left:0 !important;}
}
@media(max-width:720px){
  .photo-action-grid{grid-template-columns:1fr !important;}
  .photo-action-card.primary{grid-column:auto !important;}
  .photo-action-card img,
  .photo-action-card.primary img{height:210px !important;}
  .ticket-demo-head{gap:10px !important;}
  .ticket-demo-card li{grid-template-columns:32px minmax(0,1fr) !important;padding:14px !important;}
  .ticket-step-number{width:30px !important;height:30px !important;}
}
@media(max-width:520px){
  .photo-action-card img,
  .photo-action-card.primary img{height:180px !important;}
  .email-support-actions{display:grid !important;}
}


/* A00165 alternative UX style: no tall photo cards, no fragile ticket demo panel */
.photo-quick-help{
  background:linear-gradient(180deg,#fffdf7 0%,#f8fffb 100%) !important;
  padding-top:56px !important;
  padding-bottom:56px !important;
}
.photo-quick-help .section-head{max-width:860px;margin:0 auto 24px !important;}
.photo-action-grid{
  display:grid !important;
  grid-template-columns:repeat(2,minmax(0,1fr)) !important;
  gap:14px !important;
  max-width:1080px !important;
  margin:0 auto !important;
}
.photo-action-card,
.photo-action-card.primary{
  display:grid !important;
  grid-template-columns:132px minmax(0,1fr) !important;
  grid-column:auto !important;
  min-height:0 !important;
  border-radius:20px !important;
  overflow:hidden !important;
  background:#fff !important;
  box-shadow:0 10px 30px rgba(14,43,32,.07) !important;
  border:1px solid rgba(13,75,58,.12) !important;
}
.photo-action-card:hover{transform:translateY(-2px) !important;}
.photo-action-card img,
.photo-action-card.primary img{
  width:132px !important;
  height:100% !important;
  min-height:172px !important;
  max-height:none !important;
  aspect-ratio:auto !important;
  object-fit:cover !important;
}
.photo-action-body{
  padding:18px 18px 16px !important;
  gap:7px !important;
}
.photo-action-body .tag,
.photo-action-body .eyebrow{
  align-self:flex-start !important;
  font-size:.72rem !important;
  padding:6px 10px !important;
  border-radius:999px !important;
}
.photo-action-body h3{
  font-size:1.65rem !important;
  line-height:1.02 !important;
  margin:0 !important;
}
.photo-action-body p{
  font-size:.98rem !important;
  line-height:1.45 !important;
  font-weight:600 !important;
  color:#365a4d !important;
}
.photo-action-body b{font-size:.98rem !important;}
.problem-pill-board{
  max-width:1080px !important;
  margin:18px auto 0 !important;
  justify-content:center !important;
}
.problem-pill-board .action-row{
  flex-basis:100% !important;
  display:flex !important;
  gap:12px !important;
  justify-content:center !important;
  margin-top:8px !important;
}

/* Replace the broken right-side ticket mockup with clean inline cards */
.email-support-showcase{
  padding-top:58px !important;
  padding-bottom:58px !important;
  background:linear-gradient(135deg,#f7fff9 0%,#ffffff 54%,#f3f9ff 100%) !important;
}
.email-support-grid{
  display:block !important;
  max-width:1120px !important;
  margin:0 auto !important;
}
.email-support-copy{
  max-width:980px !important;
  margin:0 auto !important;
  text-align:left !important;
}
.email-support-copy h2{
  max-width:900px !important;
  font-size:clamp(2.25rem,4.2vw,4.2rem) !important;
}
.email-support-copy .lede{
  max-width:850px !important;
}
.email-support-panel{
  display:none !important;
}
.email-inline-steps{
  display:grid !important;
  grid-template-columns:repeat(3,minmax(0,1fr)) !important;
  gap:14px !important;
  margin:24px 0 18px !important;
}
.email-inline-steps div{
  background:#fff !important;
  border:1px solid rgba(13,75,58,.14) !important;
  border-radius:18px !important;
  padding:18px !important;
  box-shadow:0 10px 28px rgba(14,43,32,.06) !important;
}
.email-inline-steps strong{
  display:block !important;
  color:#07382f !important;
  font-weight:900 !important;
  margin-bottom:6px !important;
}
.email-inline-steps span{
  display:block !important;
  color:#3f5f55 !important;
  line-height:1.5 !important;
  font-weight:600 !important;
}
.email-support-actions{margin-top:22px !important;}
.email-support-warning{max-width:900px !important;}

@media(max-width:900px){
  .photo-action-grid{grid-template-columns:1fr !important;}
  .email-inline-steps{grid-template-columns:1fr !important;}
}
@media(max-width:560px){
  .photo-action-card,
  .photo-action-card.primary{
    grid-template-columns:1fr !important;
  }
  .photo-action-card img,
  .photo-action-card.primary img{
    width:100% !important;
    height:170px !important;
    min-height:170px !important;
  }
  .problem-pill-board .action-row{display:grid !important;}
}