Home Care IT Add-On

Affordable, patient tech help for seniors — right at home. Stay connected, safe, and confident with friendly support that complements your Home Care Package.

In-Home NDIS AT Tech Support Made Simple

From device setup to digital confidence, we make technology accessible, affordable, and empowering.

Fix Tech. Help Neighbors. Earn Together.

Join a community of local tech heroes who repair, connect, and empower their neighborhoods and earn rewards for every referral with TheFixers.APP.

Managed Software Development Partner for SMBs

We design, build, and manage AI agents and automation workflows that take care of repetitive tasks — so your team can focus on what truly matters.

AI-Driven Solutions for Modern Business

At Your IT and Tech Mates, we deliver affordable, fixed-price automation and AI systems that streamline operations and fuel growth.

Your IT & Tech Mates | Affordable IT, AI & Community Tech Help

Empowering Businesses, Families & Communities

Technology with Heart — Building Smarter, Kinder, and More Connected Lives

At Your IT & Tech Mates, we combine innovation with compassion. We help businesses grow smarter through affordable AI automation and managed software development, support families and seniors with inclusive, reliable tech help, and create local jobs and opportunities through community-powered technology. Together, we’re making technology more human — and communities more connected.

Business Solutions Family Tech Help Join Our Fixers Community

How We're Different

At Your IT & Tech Mates, we combine innovation with heart. Unlike traditional IT companies or franchises, we focus on human-first technology, empowering local people, small businesses, and families through affordable digital transformation and community-driven tech support.

People Before Profit

We care about outcomes, not upsells. Every project helps a neighbour, student, or small business thrive in our shared community.

Empowering Local Talent

We train and support locals and students to provide quality IT support and software development — creating real jobs and skills, not gig work.

Affordable Innovation

Through AI automation and managed software development, we make advanced tech accessible for small and medium businesses.

Inclusive Family Tech Help

From NDIS tech support to affordable senior tech help, we ensure everyone can stay connected safely and confidently.

Community-Powered Network

Our Neighbourhood Referral Network connects local helpers and businesses through The Fixers App — building trust and fair opportunities.

Sustainable Digital Future

We reinvest in local communities — supporting digital literacy, creating tech jobs, and promoting sustainability for future generations.

We’re not just an IT company — we’re your local tech community, making technology more human and life more connected.

Your IT & Tech Mates delivering business IT support, AI automation, digital transformation, and managed technology services for Melbourne North small businesses

Digital Transformation & Managed Software Development for SMBs

We focus on making software development and AI automation affordable for small and medium businesses — empowering them to grow, compete, and transform digitally without enterprise budgets. Discover how our digital transformation services for SMBs, managed software development solutions, and AI automation for SMEs can help you innovate, scale, and simplify operations.

AI Automation

Automate repetitive workflows and free your team to focus on what truly matters — growth and innovation.

Managed Software Development

Custom web and app solutions designed, built, and maintained by experts. Learn more about our managed software development services that give your business enterprise-level capabilities without enterprise costs.

Mobile App Rentals

Get enterprise-grade apps without heavy costs — rent, customise, and scale as your business grows.

Affordable Innovation

We make digital transformation simple, scalable, and budget-friendly for growing Australian businesses.

Streamlined Operations

Integrate automation to optimise your workflows and reduce inefficiencies across teams and systems.

Data-Driven Decisions

Use smart analytics and automation to gain insights that help you scale faster and make informed decisions.

Improved Customer Experience

Deliver faster, more consistent customer service through automation and digital engagement tools.

Modernised Systems

Upgrade legacy platforms gradually without disruption and keep your business tech current and secure.

Predictable Tech Costs

Our managed model provides predictable, scalable development and maintenance — no budget surprises.

Compete with Major Businesses

Access enterprise-level software development at SMB prices. Our managed approach works like your own virtual development department — giving you the expertise and scalability of a larger company without the overhead.

Seamless System Integration

Connect your existing tools and platforms into one cohesive ecosystem — improving visibility, eliminating data silos, and driving smoother digital workflows across your business.

Intelligent AI Agents

Boost efficiency with AI-powered virtual agents that manage customer inquiries, automate admin tasks, and enhance productivity — so your team can focus on high-value work.

Friendly in-home tech help, laptop and computer repairs, NDIS digital support, and community-powered technology services across Epping, Wollert and Melbourne North

In-Home Tech Help & Digital Inclusion

Empowering families, seniors, and individuals with friendly, accessible tech support across Epping, Wollert, and Melbourne North. From laptop repairs in Epping 3076 to computer repairs in Wollert, we combine patience, professionalism, and care to help everyone stay connected, confident, and digitally independent.

NDIS Tech Support

We provide inclusive NDIS tech support in Epping — helping participants with device setup, training, and assistive technology to promote independence and digital confidence.

Senior & Family IT Help

Friendly technicians who bring patience and empathy to every visit — keeping families and seniors connected safely and confidently.

Wi-Fi & Smart Home Setup

Secure home networks, device troubleshooting, and smart home integration made simple and reliable for every household.

Affordable Tech Help for Seniors in Epping & Wollert

Stay connected and confident online with our affordable senior tech help in Epping and Wollert. We simplify technology so seniors can enjoy video calls, streaming, and secure browsing.

Computer Repairs for NDIS Participants in Epping

We offer friendly, claimable NDIS computer repair services in Epping — helping participants restore essential devices and stay connected without unnecessary stress.

Computer Repairs in Melbourne North & Wollert

Fast and affordable computer repairs in Melbourne North and computer repairs in Wollert for home users and small businesses. We fix laptops, desktops, and networking issues on-site.

Laptop Repairs in Epping 3076

We specialise in laptop repairs in Epping 3076 — fixing screens, hinges, power ports, and battery issues with fast turnaround and guaranteed results.

Phone Repairs in Melbourne North

Get professional phone repairs in Melbourne North for cracked screens, battery replacements, and data recovery — fast and affordable.

Phone & Tablet Repairs in Melbourne North

We provide fast, affordable phone and tablet repairs in Melbourne North — from cracked screens and battery replacements to software fixes and data recovery. Keep your devices running smoothly with expert care you can trust.

Smart TV & Streaming Setup

We configure your Smart TV, streaming devices, and apps like Netflix or YouTube so you can enjoy entertainment effortlessly without tech frustration.

Digital Safety & Online Confidence Coaching

Learn to stay safe online with our friendly sessions covering scam protection, password security, and safe digital habits for families and seniors.

Data Backup & Cloud Setup

Protect your precious memories and files. We set up cloud backups for photos, documents, and devices to ensure your data is secure and accessible anywhere.

Home Office Setup & Remote Work Support

We design efficient home offices with ergonomic setups, reliable connectivity, and performance-optimized systems to help you work smarter from home.

CCTV Installation & Upgrade

Enhance home and business security with smart CCTV camera installations and upgrades. We integrate remote monitoring and motion alerts for total peace of mind.

TV & Gaming Console Repairs

We repair and configure TVs, PlayStations, Xbox, and Nintendo consoles to restore performance and improve your entertainment setup.

POS Systems for Small Businesses

We help small retailers and cafes install and manage affordable Point-of-Sale (POS) systems that streamline sales, payments, and inventory management.

Remote Device Management & Virtual Tech Support

Our experts provide real-time virtual tech support and remote troubleshooting for computers, printers, and mobile devices — saving time and ensuring fast help when you need it most.

Phone & Tablet Repairs in Melbourne North

Phone Security Guide comic illustration by Your IT & Tech Mates showing phone hacking, SIM swap attack, and local technicians protecting phones in Epping and Wollert

Empowering Local Communities & Students

We’re building a community-first model inspired by The Fixers App and our own mission at Your IT & Tech Mates — connecting people, businesses, and students to share skills, create jobs, and build digital trust. Together, we’re using local human potential to empower regional economies and future-proof communities.

Student Opportunities & Skill Growth

Join our hands-on tech network to gain paid experience and grow practical skills. Inspired by The Fixers App, students can earn while helping their community — learning IT, digital marketing, and customer care in real-world settings.

Community Tech Support Network

We strengthen local connections through a verified, trust-based system similar to the Verified Referral Network. Locals get reliable help, and trusted techs get more work — everyone wins.

Small Business Collaboration & Visibility

Our approach helps local businesses build credibility, digital presence, and long-term customer relationships — inspired by The Fixers’ Trust Marketing Principles.

Inclusive Support for Seniors & NDIS Participants

Our community program connects compassionate tech helpers with those who need assistance most — ensuring digital inclusion for seniors and NDIS tech support participants in Epping and surrounding areas.

Balancing AI & Human Purpose

As AI and automation free us from repetitive tasks, we help communities turn that freedom into opportunity — creating new human jobs, supporting local creativity, and empowering people to do more meaningful work.

Verified Trust & Fair Referrals

Transparency and community-driven trust are at the heart of our mission. Like The Fixers’ verified referral model, we reward fair sharing, verified reviews, and collaboration among local helpers and businesses.

Boosting Local Employment & Microbusinesses

By connecting everyday people with paid digital and tech work, we’re helping reduce unemployment and support microbusinesses. Learn more about how The Fixers model and Your IT Mates initiatives increase financial independence locally.

Upskilling Through Real Work Experience

We provide hands-on, community-based tech opportunities that develop digital literacy, problem-solving, and teamwork — empowering individuals to turn passion into sustainable employment.

Using Spare Human Potential for Good

Our vision is to tap into underused local talent — retirees, hobbyists, students, and part-timers — creating flexible tech jobs that benefit the community. Inspired by The Fixers mission of balancing technology with human trust.

Best computer repairs laptop repairs iPhone repairs ipad repairs by Your IT and Tech Mates Epping Wollert Melbourne northern suburbs

Why Choose Us

We’re more than just IT support — we’re a community powered by compassion, driven by purpose, and inspired by connection. Our mission is to empower businesses, support families, and create local opportunities — technology with a human touch.

Compassion in Every Service

We believe technology should serve people, not the other way around. Every visit, every solution, and every interaction is grounded in empathy, patience, and care.

Mission with Meaning

Our three-fold mission — helping businesses grow, supporting families, and empowering local talent — drives everything we do. It’s not just tech help; it’s about making life better for everyone.

Passion That Powers Progress

We’re passionate about solving real problems, inspiring confidence, and helping others embrace innovation through genuine human connection and creativity.

Community Over Competition

We collaborate, not compete. By working with locals, students, and small businesses, we build networks of shared success — strengthening communities from the inside out.

Growing Together for a Better Future

Every service supports a broader purpose — creating jobs, promoting digital inclusion, and upskilling everyday people for the future of work.

Not Just a Business — a Movement

We’re building something bigger than tech help — a compassionate, human-centered ecosystem that empowers every person to thrive in the digital world.

Why We Are Different

We’re not just another IT or repair service — we’re a purpose-driven network of people helping people. Inspired by our partnership with The Fixers App and our local service network model, we focus on community care, transparency, and creating opportunities — not just chasing profit.

People Before Profit

Our mission isn’t to maximise sales — it’s to maximise impact. Every service helps strengthen families, empower small businesses, and build resilient communities.

Empowering Locals, Not Franchises

We’re independent, people-powered, and proud of it. Instead of top-down franchise control, we empower locals, students, and tradespeople to grow their own microbusinesses with support and mentoring.

Neighbourhood Referral Network

Our Neighbourhood Referral Network rewards collaboration — neighbours help neighbours, verified helpers get more work, and everyone benefits from shared local trust.

Transparency & Trust at Every Step

We build confidence through verified referrals, fair pricing, and ethical service — inspired by The Fixers trust model.

Human-First Innovation

Technology should make life easier, not colder. Our human-centered approach combines digital innovation with empathy, patience, and personal connection.

Growing Good Together

Every job helps build local capability, boost employment, and create skills that stay in the community — making technology a tool for shared prosperity and care.